Frequently asked questions.

Use the order form on this site or contact us by phone. Order details and pickup instructions are emailed to you after you order.

Friday at 5:00 PM for Saturday pickup.

Every Saturday, 11:30 AM – 3:30 PM. The exact address is provided when you place your order.

No minimum order.

No. Pickup only, for freshness and the best pricing.

No subscription or contract required. Order any week you want.

Credit card, debit card, or cash. Payment is at pickup.

Fresh never frozen. All meals are chef-prepared each week and ready to heat and eat.

High-Protein (40g+ per meal, 500–800 calories), a full Vegetarian menu every week, Vegan (plant-based, complete protein), and Gluten-Free-friendly preparation. We also accommodate dairy-free, low-carb, and common allergies (gluten, dairy, and nuts).

Yes. Add your dietary notes when you place your order. We accommodate most restrictions and allergies.

Portions are customizable to feed individuals or families. Select your portion size when ordering.

Refrigerate for 5–7 days or freeze for 2–3 months.

Microwave 2–3 minutes, or oven at 350°F for 15–20 minutes.

BPA-free, microwave and freezer safe, recyclable containers.

$10–$28 per meal depending on the protein and portion size.

Chef Clayton Jones—Culinary Institute graduate, Certified Executive Chef, with 10+ years in Alaska’s culinary scene.

We source from six named Alaska suppliers: Anchorage Farmers Market, Alaska Grown Roots & Grains, Alaska Range Meats, Matanuska Creamery, Fire Island Artisan Bread, and Alaska Made Specialty Foods. Ingredients travel miles, not thousands.

Ember Custom Foods was founded in 2020.